Refund Policy

At PhaBna, we take pride in the quality of our products and want you to love your purchase. If, for any reason, you are not fully satisfied, our Refund & Return Policy ensures a smooth process.

​

1. Eligibility for Returns

• Items can be returned within 7 days of delivery.

• Products must be unused, unworn, unwashed, and in original condition with tags and packaging intact.

• Customized or altered items are not eligible for return or refund.

• Fabrics (unstitched/semi-stitched) once cut or used are non-returnable.
   

2. Refunds

• Once we receive and inspect your returned item, we will notify you of approval or rejection.

• Approved refunds will be processed to your original payment method within 7–10 business days.

• Shipping charges are non-refundable.
   

3. Exchanges

• Exchanges are allowed for size or product defects (subject to availability).

• If the required size is not available, you may choose a replacement item or request a refund.
   

4. Damaged or Defective Products

• If you receive a damaged or defective product, please contact us within 48 hours of delivery with photos.

• We will arrange for a replacement or full refund (including shipping, if applicable).
   

5. Non-Returnable Items

• Customized or made-to-order products.

• Sale or discounted items (unless defective).

• Items purchased during limited-edition/clearance events.
   

6. How to Initiate a Return

To request a return or refund:

1. Email us at [Insert Email] or call us at [Insert Phone Number].

2. Provide your order number, reason for return, and photos (if applicable).

3. Our team will guide you through the process.

7. Contact Us

For any queries regarding returns or refunds, reach out to us